Intelligent & End-to-End: How to achieve Future-Proof End-to-End Service with SAP
Sectors: Non sector-specific
Processes: Service & Support
Duration of webinar: approx. 40 minutes
Service processes are becoming increasingly digital - and at the same time, more complex. This makes it more important than ever to keep track of all processes - from customer service to back-office operations to field service - and to ensure they are seamlessly integrated.
Because one thing is clear: A seamless end-to-end service increases the first-time fix rate, makes assignments more predictable, and reduces effort and waiting times. Context-aware AI supports this-for example, with precise classification, recommendations, and relevant information at the right moment
In our webinar “Intelligent & End-to-End: How to achieve Future-Proof End-to-End Service with SAP” on June 11, 2026, our experts will therefore provide you with a concise overview of SAP solutions for seamless & intelligent end-to-end service, including use cases, prerequisites, and the vision
Your Key Takeaways
- Get an in-depth overview of SAP service solutions - SAP Service Cloud V2, SAP S/4HANA Service, and SAP Field Service Management - and how they work together.
- Discover exciting use cases and AI features.
- Learn how to achieve intelligent and seamless end-to-end service with SAP.
Speakers & presenters

Oliver Lamberti
Senior Account Manager CX, ORBIS SE

Benjamin Meier
SAP CX Service | SAP S/4HANA Service | SAP FSM, ORBIS SE



