A new approach to comprehensive service: GEZE's approach with SAP service solutions

Duration of webinar on demand: approx. 30 minutes

How do you transition from heterogeneous service landscapes to harmonized, future ready processes across a global organization? GEZE aims to use the announced SAP CS end of maintenance by 2030 as an opportunity to fundamentally rethink and modernize its service operations. Their approach: a Greenfield transformation built on SAP Service Solutions, e.g. SAP Service Cloud V2 and S/4HANA Service In this recording, Valentin Köhl (Sales Development Manager Business Models at GEZE GmbH) shares candid insights into the reasons, the approach, and the results of the ongoing transformation.

What this webinar on demand covers

• Why GEZE chose a Greenfield approach for its service transformation
• The advantages of combining SAP Service Cloud V2, SAP S/4HANA Service, and FSM
• Project approach, key learnings, and the next steps on the roadmap

Why you should watch

• Real world insights: Authentic experiences from a live transformation project
• Decision support: Greenfield vs. Brownfield — and where standardization truly works