Your Mission - From End-to-End Digitalization to AI-Driven Value
End-to-End Digital Processes
at our ORBIS Customers Connect event
Ready for the countdown? Let’s head toward the future together at our ORBIS Customers Connect event—featuring an end-to-end setup of SAP and Microsoft technologies, as well as Celonis, Databricks, and other tools that enable true digital transformation.
At the Jochen Schweizer Arena in Munich, we’ll embark on an interstellar journey full of innovation, automation, and use cases from April 29–30, 2026. Join our crew and take off with us.
Experience two days filled with inspiration, insights, and personal interaction
that will drive your end-to-end process digitization forward.
Mission Overview:
Here’s what to expect at a glance
And because true transformation also requires an experience, you can expect a genuine sense of space at our exclusive customer event in the Jochen Schweizer Arena: Inspiring keynote speeches. Powerful customer missions. A showcase for SAP and Microsoft technologies.
At ORBIS Customers Connect 2026, you’ll get a concise overview of the most important trends, real-world business value, and concrete paths to the digital future—aligned with our ten missions for modern, connected, and value-driven processes.
Here is an excerpt from our agenda:
Keynote Speeches
by Dr. Mark von Kopp of SAP, Rob Nehrbas of Microsoft, Dr. Sven Körner of Aleph Alpha, Thilo Stadelmann, and Prof. Wolfgang Henseler on AI, data, end-to-end processes, and agentic AI
Customer Presentations
Real-world transformation projects from manufacturing, energy, pharmaceuticals, automotive, and other industries
Activities
Bodyflying, indoor surfing, and an exclusive cocktail-making class for a truly out-of-this-world experience
Mission Commanders on bord
The countdown is on, and our Mission Command is getting reinforcements from: Dr. Mark von Kopp of SAP, Rob Nehrbas of Microsoft, Dr. Sven Körner of Aleph Alpha, Thilo Stadelmann, and Prof. Wolfgang Henseler, who will discuss AI, data, end-to-end processes, and agentic AI.
Flywheel or siloed solution? How the SAP Data & AI platform truly drives end-to-end processes
Many companies are spinning fast—but not moving forward. When will isolated apps, data silos, and AI pilots create a true flywheel effect? When SAP, external platforms, and Agentic AI converge and stop waiting—and start acting, orchestrating, and delivering measurable value.
Dr. Mark von Kopp – LoB Lead Artificial Intelligence, SAP
From Pilot to Performance: Real-World Lessons on Making Agentic AI Work
What does it actually take to turn Agentic AI into a business advantage? Drawing on best practices from large enterprises, Rob Nehrbas reveals the strategic moves, governance decisions and organizational shifts that make the difference between AI that impresses and AI that delivers.
Rob Nehrbas – Head of AI Business Solutions, Microsoft
Specialists build the world; generalists just talk about it (this applies to people and machines alike)
Everyone is talking about AI. Few are creating real value with it. Dr. Sven Körner highlights the difference: Why generalized models may be exciting, but specialized AI systems do the actual work—both within companies and in the competitive arena.
Dr. Sven Körner – Vice President Community, Aleph Alpha
Designing AI Solutions Your Business Can Trust
Amid doomsday scenarios and promises of salvation, the most important question is often overlooked: What do realistic, stable AI solutions look like in practice? Drawing on deep learning research and industrial applications, Prof. Thilo Stadelmann reveals which types of use cases are truly viable, where today’s AI fundamentally fails, and how to build systems that are explainable, controllable—and, ultimately, above all else: economically viable.
Thilo Stadelmann – Director Centre for AI, Zürcher Hochschule für Angewandte Wissenschaften
From Digitalization to Customer Value: Why Artificial Intelligence Doesn’t Work Without a Customer-Centric Approach.
Digitalization has enabled enormous technological advances in many industries. However, technology alone does not create sustainable economic value. When it comes to the use of artificial intelligence in particular, it becomes clear that real value is only created when digital systems are consistently designed from the customer’s perspective. This presentation demonstrates why customer centricity is becoming a key prerequisite for successful AI strategies. Drawing on current developments, it explains how data, algorithms, and customer experience must work together to create genuine customer value. It becomes clear that companies must not only implement technologies but also align their processes, organization, and decision-making logic more closely with the customer in order to actually generate sustainable value from digitalization.
Professor Wolfgang Henseler – Creative Managing Director, Sensory-Minds GmbH
Customer Missions – Insights from the Field
In our customer presentations, you’ll gain insights into real-world transformation projects across various industries. Together with our customers, we demonstrate how AI, data, process digitization, and end-to-end technologies are already being used today—and what challenges they’ve helped solve.
Each presentation highlights a specific mission and brings to life how modern technologies create value. Here are some initial insights:
APEConsulting GmbH
demonstrates how data science models can make the design and retrofitting of production facilities more efficient.
Boehringer Ingelheim
Global Business Services
explains how the Celonis Anti-Money-Laundering app from ORBIS Value+ enhances compliance, process reliability, and efficiency.
Eckes‑granini
Deutschland GmbH
reports on how the switch to ORBIS Retail ONE is boosting efficiency and transparency in the field.
F.E.R. fischer
Edelstahlrohre GmbH
demonstrates how digitized shop floor processes and ORBIS MES create manufacturing transparency. From flying blind to clear visibility—digitized production as the key to quality and growth.
Glaston Germany GmbH
demonstrates how a comprehensive managed services approach enables stable, scalable, and secure IT operations.
Hager Group
shows how data-driven analytics and processes unlock efficiency potential in manufacturing.
Landis+Gyr Group AG
zdemonstrates how change management significantly boosts Copilot adoption and effectively integrates AI into everyday work.
thyssenkrupp
demonstrates how AutomotiveONE supports modern processes in claims and contract management within the automotive sector by addressing key industry challenges—increasing complexity, competitive pressure, and short response times—through digital, integrated workflows.
Wilo SE
presents a modern digital contact center that reimagines customer service and enhances digital interaction.
The Event Orbit:
The Jochen Schweizer Arena
Your experiences on-site
The Jochen Schweizer Arena is our Mission Basecamp for two days packed with inspiration, networking, and experiences. It’s the perfect place to combine technology, hands-on activities, and a genuine event atmosphere.
The Arena offers activities that perfectly complement the space theme and take networking to a whole new level:
Bodyflying
Zero-gravity sensation in the wind tunnel
Indoor Surfing
Surfing regardless of the weather or season
VR Experience
Immersive Adventures in Virtual Worlds
Cocktail Class
Enjoyment & Socializing in a Relaxed Atmosphere
Open Kitchen
Live cooking demonstrations for culinary highlights
Get your boarding pass here
Get your boarding pass now—we look forward to taking off with you.
Where does your company stand?
ORBIS Customers Connect shows where companies stand in their digital transformation—and which key areas will be critical. Our ten missions provide clear guidance for all departments and highlight what really matters in sales, service, IT, supply chain, finance, HR, and marketing.
Mission 1: Value First
Every initiative is aligned with clearly defined KPIs and measurable business impact.
Mission 2: Connected end-to-end
SAP, Microsoft, and other technologies integrate seamlessly into processes, enabling end-to-end workflows.
Mission 3: Digital Core
A robust digital core provides the foundation for implementing innovations securely and at scale. It ensures clear processes, clean data, and reduces complexity across the entire system landscape.
Mission 4: AI with a Purpose
Artificial intelligence is deployed strategically in areas where it has been proven to deliver added value and results.
Mission 5: Data is navigation
EA consistent and reliable data foundation drives decision-making and determines the success of AI initiatives.
Mission 6: Adoption is implementation
Only through consistent enablement and effective change management can the planned ROI actually be achieved.
Mission 7: Security Enables Speed
Integrated security standards from SAP and Microsoft build trust, which serves as the foundation for rapid scaling.
Mission 8: Guardrails for Builders
Low-code and automation can only deliver their full value with clear governance, architecture, and compliance guardrails.
Mission 9: Interoperability Transforms Factories
Seamless shop floor integration creates the foundation for scalable, production-oriented industrial AI scenarios.
Mission 10: Operate to Sustain Value
Managed Services ensure stability, performance, and continuous value well beyond the end of the project.